faq

Frequently asked questions

How does shipping work?

Domestic Shipping Allow a 7 business day window to get your order shipped to you. All orders are made to order. Shipping times may vary depending on federal US holidays. We Now Ship Worldwide If you are outside of the United States, you will have the option to choose your shipping option based on the county in which you live in. ​ *At the time shipping is NOT included on the Pop Nail Box Subscriptions* USPS Shipping Prices USPS has updated their shipping prices. If you're wondering what the prices are you can click here.



How does Returns work?

How to Return Due to the nature of the product and the current state of the world we are not accepting returns. Incorrect Items An incorrect item can be returned within 7 days of receipt. Do not touch or remove the nails from the box. Please send us a message via our contact form to initiate the process.



What Payments are acceptable?

Payments Accepted We accept Paypal and all major credit cards only. Paypal Checks You can use Paypal checks BUT the order will not be made until the check has cleared and THEN the 7-day shipping window will go into effect.



How do I apply these gorgeous nails?

1. Wash and dry hands thoroughly 2. Push back the cuticle with the wooden cuticle pusher 3. Use the nail file to gently scratch the entire surface of the nail 4. Use the alcohol wipe to take the excess oil off the nail bed. 5. Wipe the under side of the press on with alcohol wipe. ​ 6. Place glue on the nail evenly 7. Use the end of the nail and start by the cuticle to lay the nail flat in the nail bed and hold for 3-5 seconds 8. Repeat for each nail



How do I get my nail sizes?

1. If you've purchased POP nails before, look on the underside of the nail towards the tip and use that number for that finger. Just enter in the number in the product options. ​ 2. Follow this chart and measure in centimeters.